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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lucy Gallman

April 24, 2026

5  out of  5
rating by Lucy Gallman
"Great people to deal with. Couldn't be happier."
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Stonnie Dubose

April 24, 2026

5  out of  5
rating by Stonnie Dubose
"They are super nice & hassle free when handling claims 👍"
We responded:
"Thanks, Stonnie. We are happy that our State Farm app is making your insurance needs easier. "
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Leslie Collins

April 24, 2026

5  out of  5
rating by Leslie Collins
"Excellent service!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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RHG

April 24, 2026

5  out of  5
rating by RHG
"Over the years I have moved many times and, as a result, have owned homes and other properties across multiple cities within 8 states, ranging from North Carolina on the East Coast to California on the West. As a result, I have, over time, also worked with numerous insurance companies...but no more. After affiliating with State Farm several years ago, I'll never look for another insurance company again. I have repeatedly found that at State Farm, the service, integrity and pricing are, in total measure, beyond compare. Working with Cody Mordecai's State Farm Office in Livingston, AL, has been a great experience. He and Office Manager Andrea Upchurch dot every 'i' and cross every 't' to find the best multi-line insurance packages available. The staff is not only highly knowledgeable, professional and competent, but downright friendly as well. I recommend them highly, and I look forward to working with them for years to come. - RHG"
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David Boyd

April 24, 2026

5  out of  5
rating by David Boyd
"These guys ( and girls) are the best. They are so professional in every thing they do and are always ready and willing to help with quick and courteous support. Love these people!!!"
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Reba Caldwell

April 23, 2026

5  out of  5
rating by Reba Caldwell
"They are all so helpful! You call, they answer! Quick response and great help!"
We responded:
"Reba, thank you so much for your kind words! We're thrilled to hear that our team was helpful and responsive. Your feedback means a lot to us, and we're always here to assist you whenever you need."
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Emily Renfroe

April 22, 2026

5  out of  5
rating by Emily Renfroe
"Cody is wonderful to work with, a great communicator and goes above and beyond for his clients."
We responded:
"Thank you, Emily. I enjoyed working with you and your family on your Home and Auto insurance. "
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Jessica Drake

April 22, 2026

5  out of  5
rating by Jessica Drake
"Tucker was very helpful and professional throughout the entire process."
We responded:
"Way to go, Tucker. Thanks for the kind words Jessica. "
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Sarah Hurst

April 20, 2026

5  out of  5
rating by Sarah Hurst
"I love how that work with you on insurance plans Friendly staff at all times"
We responded:
"We appreciate your business. Friendly is the staff's middle name. "
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Derrick L. Harris

April 18, 2026

5  out of  5
rating by Derrick L. Harris
"It's always love once I get amongst some employees, Michiya is a plus! She did what I've been asking for today. Thanks love"
We responded:
"We appreciate you taking the time to leave us a review. "
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DeAngela Brown

April 17, 2026

5  out of  5
rating by DeAngela Brown
"Staff here are always helpful and knowledgeable of the service they provide"
We responded:
"Thank you, DeAngela, for your kind review. We appreciate you choosing us for your insurance needs. "
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Eddie Jenkins

April 17, 2026

5  out of  5
rating by Eddie Jenkins
"Very friendly and knowledgeable."
We responded:
"Eddie, we appreciate you trusting us with all your insurance business and thank you for the review. "
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Helen Miles

April 16, 2026

5  out of  5
rating by Helen Miles
"My State Farmer Good people!!"
We responded:
"We try to be "Good Neighbors". Thanks for sharing. "
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Shirley Byrd-Wade

April 14, 2026

5  out of  5
rating by Shirley Byrd-Wade
"This team of Agents have proven to be efficient, available and shows an exceptional knack for customer service. I began working with Daniel, who has recently started a new journey, and now I am working with Andrea. Same great service and attention."
We responded:
"Thank you, Shirley, for taking the time to write this incredible review of my staff. I am blessed to have some of the best people around. "
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Slade Johnston

April 9, 2026

5  out of  5
rating by Slade Johnston
"Michiya helped me today with several account updating needs and was super friendly and helpful. Great team at this location!"
We responded:
"Thank you, Slade, for taking the time to leave us a review. We appreciate you and Macy trusting us with your insurance needs. "
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Mattie Pink

April 9, 2026

5  out of  5
rating by Mattie Pink
"They are always nice and friendly"
We responded:
"Thank you, Mattie, for the 5 Star review. We appreciate you trusting us with your insurance. "
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Hayden McDaniel

March 30, 2026

5  out of  5
rating by Hayden McDaniel
"I love this branch! They have the kindest employees around! 10/10 recommend pursuing a policy with them!"
We responded:
"We appreciate you leaving such a kind review. Glad we can be your insurance shop of choice. "
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John Ford

March 26, 2026

5  out of  5
rating by John Ford
"Such a refreshing experience! From the moment I walked in, the atmosphere was very warm and inviting. The staff were very respectful and professional. If you have any insurance needs, I highly recommend working with Cody's team."
We responded:
"Thanks John. I love my Team. They are the ones that make this agency what it is. "
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Mary Whitehead

March 24, 2026

5  out of  5
rating by Mary Whitehead
"My experience has always been pleasant with State Farm. They are always willing to help and support my needs."
We responded:
"Thank you, Mary. We appreciate you sharing your experience and thank you for your support. "
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Trenisha Gilbert-Mack

March 23, 2026

5  out of  5
rating by Trenisha Gilbert-Mack
"I had a great experience at the Livingston, AL office today. The receptionist was warm and inviting, and the representative that handled my vehicle insurance needs was professional and inviting too. She took the time to explain my coverage options, and ensured everything was updated correctly. I appreciate their excellent customer service skills and I recommend the Livingston agency to anyone looking for reliable and responsive insurance needs and support."
We responded:
"Thank you, Trenisha, for your kind words. The staff actually was telling me how kind you were when you left. We appreciate your sharing your experience. "
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Lauren Pezent

March 17, 2026

5  out of  5
rating by Lauren Pezent
"Great, friendly, and responsive staff - easy to work with, hometown feel to the service! I haven’t had to make too many claims, thank goodness, but the few we have made have been taken care of in a timely manner."
We responded:
"Thank you, Lauren. Way to go staff!!!"
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Raeva Petty

March 17, 2026

5  out of  5
rating by Raeva Petty
"The agent was great and was able to provide me with a great insurance rate."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Blake Mcmillian

March 16, 2026

5  out of  5
rating by Blake Mcmillian
"Customer service is always top tier!!!!"
We responded:
"Thank you Blake. My team takes pride in their customer service and we appreciate you letting us know. "
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Brent Langley

March 11, 2026

5  out of  5
rating by Brent Langley
"Very helpful and professional people andrea upchurch was able to save me money on my auto insurance policy and was very helpful along the way"
We responded:
"Thank you, Brent, for the 5-star review. We appreciate you and thanks for your business. "
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Troylyn Perkins

March 6, 2026

5  out of  5
rating by Troylyn Perkins
"I had a fantastic experience working with Andrea at Cody Mordecai – State Farm Insurance. She made getting my renters insurance incredibly easy and stress‑free. She was knowledgeable, patient, and took the time to explain everything clearly so I felt confident in my coverage. It’s rare to find someone who is both professional and genuinely caring, but Andrea absolutely is. I highly recommend her to anyone looking for great service and reliable insurance support."
We responded:
"Way to go, Andrea. We are very thankful, Troylyn for sharing your experience. Thank you. "